Uptown Aces Casino recenzia

Hráči zo Spojených štátov amerických sú akceptovaní
8.6 Rating
Perfektná
Reputácia
Hráči zo Spojených štátov amerických sú akceptovaní
Perfektná
Reputácia
This review was last updated: 2018-07-26T00:00Z  

Naša dôkladná recenzia kasína Uptown Aces Casino je založená na hodnotení reputácie, ktorá vychádza z množstva a závažnosti sťažností hráčov, obchodných podmienok a iných faktorov, ako bonusy alebo ponúkané hry. Uptown Aces Casino je jedno z najlepších kasín aké sme doteraz hodnotili. Môžete si byť istí, že vklady, ktoré urobíte budú v bezpečí a výber výhier bez ohľadu na ich výšku bude rýchly a bezproblémový. Prečítajte si celú recenziu, aby ste zistili viac informácií o tomto kasíne - ako podrobnosti hodnotenia reputácie, zákaznícka podpora, rýchlosť výberu alebo Uptown Aces Casino bonusy.

Residents from
Spojené štáty americké
Accepted
IP adresa
Spojených štátov amerických
Not blocked
Používanie
VPN
Povolené
Jazyk
webstránky
anglicky
Live Chat
Language
anglicky
Email Support
Language
anglicky
Bonus bez vkladu* T&C apply
10 $ BONUS BEZ VKLADU
Spôsoby platby
Show All (14)
Výrobcovia hier
Vlastník
Deckmedia N.V.
Založené
2012
Limit výberu
20 000 $  mesačne
Licenčný orgán
Curaçao
Otázna
Interestning Facts
  • Veľké kasíno zamerané na Spojené štáty americké, patrí do DeckMedia skupiny
  • Týždenný limit vo výške €4 000 na prvý výber
Pozitíva
  • Akceptuje Bitcoin
  • Podpora na telefóne 24 hodín denne
  • Mobilná aplikácia pre Android a iOS
Negatíva
  • Len jeden herný poskytovateľ (WGS)

Complaints about Uptown Aces Casino and related casinos (16)

We have conducted extensive research on the we and as a result we have found following 16 complaints on Uptown Aces Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Uptown Aces Casino a Perfektná reputation.

Perfektná reputácia kasína
Direct complaints about Uptown Aces Casino casino
Technical glitch
Black points: 600
Complaint about possible jackpot glitch.
Player from the US is complaining that minor jackpot had been decreasing up and down and something like this should not happen. The casino admitted this technical glitch and they returned him some of the deposits. Later casino explained that it was not an error but a common behaviour of the system. The player does not agree and he is still waiting for the rest of his deposits.
 
This complaint is from 6/2015
Disputed amount: 600 $ (skutočné peniaze)
Read more on: askgamblers.com
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No reaction, passive regulator
Black points: 250
Casino closed players account and confiscated whole balance after a failed verification.
The player is complaining that casino closed his account and confiscated whole balance after account verification. The casino is unresponsive to this complaint.
 
This complaint is from 3/2016
Disputed amount: 150 $ (skutočné peniaze)
Read more on: askgamblers.com
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Complaints on related Miami Club Casino (Same management)
Uncertain case, passive regulator
Black points: 1000
This player is complaining about closing his account without paying his winning.
This is unclear because the way the player wrote this complaint is a bit chaotic. We do not know why the casino closed his account and if they had any reason to do so, No reaction from casino came, therefore we consider this case uncertain.
 
This complaint is from 3/2018
Disputed amount: 2 000 $ (skutočné peniaze)
Read more on: askgamblers.com
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Complaints on related Black Diamond Casino (Same management)
Uncertain case, passive regulator
Black points: 300
Denied payment and account closed.
The player requested a withdrawal but after the verification process casino declined the payment. When the player contacted the casino they informed the player that he is not going to be paid for the reason of betting pattern.
 
This complaint is from 2015
Disputed amount: 2 000 $ (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 250
Casino declined withdrawal after the second account verification.
The player complained he had issues with the casino and withdrawing his winning. Casino flagged his account as fraudulent. The player is very unhappy because this has been second account verification where the first was successful.
 
This complaint is from 12/2014
Disputed amount: 1 250 $ (bonus money)
Read more on: askgamblers.com
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Complaints on related Box 24 Casino (Same management)
No reaction, passive regulator
Black points: 305
Casino confiscated bonus winnings for the reason of violating bonus T&C.
The player complained that the casino confiscated his winnings from the bonus and returned a deposit. Casino accused him of violating bonusT&C more precisely maximal allowed bet. Player says that in their T&C was written that MAXIMUM bet allowed is $6.50 per SPIN and he did not play slots but baccarat where u do not have spins. The casino did not respond to this complaint.
 
This complaint is from 17/2014
Disputed amount: 900 € (bonus money)
Read more on: askgamblers.com
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No reaction, passive regulator
Black points: 250
Account closure without sufficient explanation.
Casino closed players account for the reason of violating terms and conditions with no further explanation. The casino did not react to this complaint.
 
This complaint is from 5/2017
Disputed amount: 200 $ (bonus money)
Read more on: askgamblers.com
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Complaints on related Spartan Slots Casino (Same management)
Uncertain case, passive regulator
Black points: 250
Declined payment for the reason of breaking bonus T&C.
The player complained about declined payment from his bonus winnings for the reason of violating maximal bet. Player did not agree and casino responded that they will review this complaint. There is no new info since then.
 
This complaint is from 7/2015
Disputed amount: 870 € (bonus money)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 100
Another delayed payment of this casino.
The player complained about delayed payment, he contacted casino by email but did not receive any useful information. The casino did not respond to this complaint.
 
This complaint is from 5/2014
Disputed amount: 500 $ (skutočné peniaze)
Read more on: askgamblers.com
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Delayed payment, status unknown
Black points: 100
Delayed payment for the reason of random verification process.
The player complained about delayed payment of his winnings where casino firstly declined his payment for the reason of random verification process. After this process, the casino had become unresponsive and withdrawal was still pending. The casino did not respond to this complaint.
 
This complaint is from 12/2015
Disputed amount: 200 € (bonus money)
Read more on: askgamblers.com
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Delayed payment, likely paid
Black points: 100
Delayed payment because of the random verification process.
The player complained about delayed payment from this casino. He made the withdrawal and before it, he sent his verification documents which were approved. Casino responded that the customer was selected for the random verification process. There is no more news about this complaint.
 
This complaint is from 6/2015
Disputed amount: 100 € (skutočné peniaze)
Read more on: askgamblers.com
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Complaints on related Sloto Cash Casino (Same management)
Uncertain case, passive regulator
Black points: 2550
Irregular game accusation, all funds seized.
Player is complaining about a declined payment. Casino accuses him of breaching terms and conditions. Player says the rules changed after he had already won the disputed amount. Casino reviewed the player's account and insists that the player is fraudulent. Player refuses this, no proofs from the casino, no more update.
 
This complaint is from 10/2014
Disputed amount: 17 000 $ (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 250
Issues with account verification, documents rejected with no relevant reason.
Player used a bonus code no deposit $ 31 and won 180 USD. When he sent necessary documentation for identity verification the documents were rejected. Player says all the documents are clear and official, the casino didn't provide any proofs. No update since, unknown resolution.
 
This complaint is from 12/2015
Disputed amount: 180 $ (bonus money)
Read more on: askgamblers.com
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Uncertain case, passive regulator
Black points: 100
Identification documents rejected, account closed.
Player is complaining that after he sent necessary documentation to the casino he received an email from different casino's email address stating his documents didn't pass the verification process. After, his account was locked. The player doesn't understand the reason, no reply from the casino, no more update.
 
This complaint is from 12/2015
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
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Insufficient evidence from player
Black points: 100
Payment method issue, user's bank account affected.
Player is complaining that he used NetSpend to play in the casino. After he won the casino sent money to NetSpend account as a refund, but since this money had no clear origins the account was blocked. Player asked the casino to make a statement that this money belongs to him but casino refuses to do so. Player says also his other bank funds are affected and blocked. Casino replied they had sent the money to requested credit card and that as a casino they are unable to provide a statement.
 
This complaint is from 3/2015
Disputed amount: ?? (skutočné peniaze)
Read more on: askgamblers.com
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Complaints on related Red Stag Casino (Same management)
Uncertain case, good regulator
Black points: 100
Unclear case, withdrawal refused.
Player is complaining that casino refused several of his withdrawals, unclear case, no reply from the casino.
 
This complaint is from 7/2015
Disputed amount: 225 $ (bonus money)
Read more on: askgamblers.com
Read more
Show 6 more complaints

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

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