Hráči zo Spojených štátov amerických sú akceptovaní
This review was last updated: 2018-05-24T00:00Z
Tím Casino Guru zhodnotil kasíno Slots of Vegas Casino po dôkladnej analýze sťažností hráčov a obchodných podmienok kasína. Bohužial reputáciu kasína musíme hodnotiť ako podpriemernú pretože sme našli pomerne vysoké množstvo sťažností týkajúcich sa problémov pri výbere výhier alebo porušenia obchodných podmienok, ktoré nie sú vždy vyriešené k spokojnosti hráčov. Kým sa kasíno nezlepší a nebudeme môcť upravit naše hodnotenie, odporúčame hrať v kasínach s lepšie hodnotenou reputáciou. Prečítajte si celú recenziu s podrobnými informáciami o týchto sťažnostiach, procese výberov alebo Slots of Vegas Casino bonusov.
Telefónická podpora 24 hodín denne (v USA a v zahraničí)
Len jeden herný poskytovateľ (Real Time Gaming)
Complaints about Slots of Vegas Casino (14)
We have conducted extensive research on the internet and as a result we have found following 14 complaints about Slots of Vegas Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Slots of Vegas Casino a Otázna reputation.
Delayed payment, status unknown
Black points: 2000
Delayed payments with eight pending withdrawals.
The player requested altogether eight withdrawals in the amount of €18,150 and was asked to send the documents for verification. The casino stopped answering the player´s emails, phone calls, and chats. The casino never responded to this complaint and the case remains unresolved.
The player is waiting for payment 2 months. The answer he received from the casino is unclear.
This player won in August, in October he still does not know whether the payment is on the way or not. He tried to contact the casino many times. Their answers are strange. He said he only made one request of 1854 USD. The casino said he made two withdrawal of 300 USD and of 350 USD and cancel the rest. This answer does not make sense for us but as the casino did not give any evidence this is the uncertain case.
The player complained about long withdrawal process, also payment methods which were unavailable are suddenly available.
The player is unable to get information about his payment from the support. As usual, the process is prolonged by the casino and the casino did not give any reason or answer. He moved and he also can not update the address for check delivery. Uncertain case, maybe after this struggle the player maybe receive the payment.
The player requested a withdrawal of $4,500 but didn´t receive the payment. After the player contacted the customer support, they told the player to wait a few more days. When the casino replied to this complaint, they told the player that they will get back to him/her on Monday, but that never happened. The payment never came and the case remains unresolved.
This is the uncertain case. The player is unable to log in the account but he got the answer the account was under audit.
We are unable to tell if the player was informed beforehand about the audit and also about the date when it should be over. The player should be able to withdraw his winning after the audit. This is delay payment with unknown status.
The player requested a withdrawal and the account was verified. The casino used the same rhetoric that they are missing the documents. The player said he/she sent them five times already. The player is angry because of the way that the casino responded. There is no final answer whether the player received the payment or not and the case is still unresolved.
This player was experiencing difficulties with payment method for the cashout.
The player requested a withdrawal of $1,000 but the payment kept delaying. The player showed an email correspondence with the casino where they gave him/her just one choice for payment method. The player was unable to do that as he/she had no access to such a bank. The casino never gave a proper response to the complaint but the last message from the casino said they will do an exception and send the payment via bitcoin in 72 hours. We consider this likely paid.
The player requested a withdrawal of $8,000 but the payment was delayed. When the player contacted the support team, he received different excuses every time. Five different agents ensured him that they received all the documents needed for verification but later on, he was asked to send them again. So he sent them in for the sixth time and the finance team representative told him that he should receive his check that week. He would receive them in six payment installments. The case remains unresolved.
The player requested a withdrawal of $6,825 but the payment was extremely delayed. The support team emailed with the player back and forth about the documents for verification being received and then not being received. It was a very long process, but the player received a sum of $4,305 and was waiting to receive the rest of the money. There is no further response from the casino but the winnings were likely paid.
The player again had a problem with communication regarding his withdrawal. The casino responses were uncertain and just wrote they will get back to this complaint in next days.
The player had print screens so obviously, he won fairly. He was unable to get official information when they will get the last payment The player confirmed the receiving 2 payments so probably he receives the last as well, we consider this likely paid.