Betsson Casino recenzia

Hráči zo Spojených štátov amerických nie sú akceptovaní
8.4 Rating
Dobrá
Reputácia
Hráči zo Spojených štátov amerických nie sú akceptovaní
Dobrá
Reputácia
 

Recenziu kasína Betsson Casino sme vykonali na základe oprávnených sťažností hráčov a iných faktorov ako spôsoby platby, bonusy a ponúkané hry. Betsson Casino patrí k nadpriemerným internetovým kasínam, ktoré sa stále má v čom zlepšovať. Vložené finančné prostriedky by mali byť v bezpečí, hoci našli sme niekoľko problémov pri kontrole osobných údajov pred realizáciou výberu z dôvodu porušenia obchodných podmienok. Prečítajte si celú recenziu s podrobnosťami o týchto sťažnostiach, procese výberu alebo Betsson Casino bonusoch.

Residents from
Spojené štáty americké
Not accepted
IP adresa
Spojených štátov amerických
Not blocked
Používanie
VPN
Zakázané
Jazyk
webstránky
anglicky (+13)
Live Chat
Language
anglicky (+13)
Email Support
Language
anglicky (+13)
Bonus bez vkladu
Not available
Vstupný bonus
Not available
Spôsoby platby
Show All (15)
Výrobcovia hier
Show All (10)
Vlastník
BML Group Ltd.
Založené
2003
Limit výberu
1 500 000 €  mesačne
Licenčné orgány
Malta
Perfektná
Veľká Británia
Perfektná
Alderney
Perfektná
Interesting Facts
  • Stredne veľké kasíne populárne v Európe
Pozitíva
  • Vysoké limity na výbery
Negatíva
  • Prísne bonusové podmienky
  • Spoločnosť sa zameriava spíš na športové stávky než na kasíno

Complaints about Betsson Casino (4)

We have conducted extensive research on the internet and as a result we have found following 4 complaints about Betsson Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Betsson Casino a Dobrá reputation.

Dobrá reputácia kasína
Uncertain case, good regulator
Black points: 250
The account was closed without a reason and all deposits were returned.
After the player won £3,010, his/her account was closed due to a wrong information that he/she gave to the support team through a phone verification. The information was incorrect while there was a four years age difference. The casino decided to return the player´s deposits and to close the account. The player asked for a relevant reason why the account was closed but the casino claimed that they made a decision and it is final. The player asked the casino to show the proof of the phone conversation but the casino declined to do so because of the company policy they are not allowed to share this kind of information with third parties. There is no further information about this case.
 
This complaint is from 5/2015
Disputed amount: £3 010 (skutočné peniaze)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 200
The account was suspended without any relevant reason and all funds were seized.
Throughout the year of 2011, the player deposited €500 and received €30 in the extra bonus. When the player fullfilled the wagering requirements, he/she requested a withdrawal of €637. The casino sent the player an email which stated that they would have liked to call him/her on the phone. After that phone call happened, the player never heard from the casino again. When the player contacted the live chat, they´ve informed him/her that the account has been closed due to the security reasons. The player asked for the deposit to be returned to him/her and asked ThePogg for their help. ThePogg contacted the casino where they informed them that they are not able to discuss the player´s issue with a third party. The case remains unresolved.
 
This complaint is from 10/2013
Disputed amount: 637 € (skutočné peniaze)
Read more on: thepogg.com
Read more
Uncertain case, good regulator
Black points: 100
The account was closed due to double account accusations and all the funds were seized.
Tom had an open account but didn´t play for over a year. But when he started receiving emails with bonuses, that´s when he decided to play with one and deposited money. After he won SEK26,000, he requested a withdrawal and sent all the documents for verification. A few days later he received an email that stated that he broke the terms and conditions. The casino decided to investigate on the case and found out that two players used the same IP address and that they are sorry but won´t pay him. Tom was sure that no one else besides him had used his IP. The case remains unresolved with no further information.
 
This complaint is from 8/2017
Disputed amount: 26 000 kr (bonus money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 100
The account was closed without a relevant reason and all the funds were seized.
The player´s account was closed without any relevant reasons. After he/she contacted the casino they informed him/her that the terms and conditions were breached. The player also had a pending withdrawal of €200, which he/she never received. Later on, the casino decided to investigate the case more thoroughly and asked the player to send the vouchers from the Paysafecard account. Ever since the player sent those documents for the investigation, the casino stopped responding to him/her. There is no further information on the case.
 
This complaint is from 11/2016
Disputed amount: 200 € (skutočné peniaze)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

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